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DoctorFix Help Center

  • Where are you located?
    We are located at 4912 Golden Gate Pkwy, Naples, FL 34116. If you need more detailed directions or have any additional questions, feel free to ask. We are here to assist you.
  • What are your operating hours?
    Our operating hours are from 10 am to 6:30 pm, Monday to Saturday. We are available to assist you during that time. If you have any further questions or need more information, feel free to ask.
  • What types of devices do you repair?
    Our repair services cover various types of devices, including but not limited to: - Smartphones - Tablets - Laptops and Desktop Computers - Smartwatches - Game Consoles - Other electronic gadgets If you have a specific device in mind, feel free to inquire, and we'll provide more detailed information about our repair capabilities.
  • Which brands do you work with?
    Our repair services cover a wide range of brands, including but not limited to Apple, Samsung, Motorola, LG, T-Mobile, Google, Xiaomi and Huawei. If you have a specific brand in mind, please let us know, and we'll be happy to provide more detailed information about our repair capabilities.
  • Do you offer a warranty?
    Yes, our warranty covers the functionality of the part and any failure that occurs naturally for a period of 90 days. However, it's important to note that it does not cover user-inflicted damages such as breaks, physical damage, water damage, or any tampering that may adversely affect the device's functionality.
  • Do I need to make an appointment?
    No, appointments are not required. However, if you prefer to schedule an appointment, you can do so using our web site. Feel free to drop by during our regular business hours as well, and we'll be happy to assist you."
  • Do you use Original Equipment Manufacturer (OEM) components?
    We use both OEM parts and high-quality Generic parts from an American Manufacturer, ensuring a service that is both quality and affordable.
  • What is the difference between the OEM and Generic parts?
    It is important to note that the difference between OEM parts and the Generic parts we use is minimal and practically imperceptible. In some cases, there may be slight variations in colors and screen brightness, but we ensure to select high-quality generic parts that maintain optimal performance and functionality comparable to OEM parts. Our goal is to provide you with reliable and affordable repair services without compromising quality.
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